Technical user support - our major problem!
The support service its problem - to help users to solve all problems which can arise in the course of use of services rendered by a portal, and also installation and operation of the software presented on our portal.
Base technical support appears on an electron mail; the answer to questions of users is guaranteed within 2 days from the moment of request receipt.
The list of questions and that, covered with base free technical support.
To send request in support.
Except services of official technical support we persistently recommend to users to address to experience of our developers, experienced users and technicians. The set of advices, answers to typical questions and decisions of nonconventional problems can be found in the documentation, in FAQ, dispatches and at a forum - do not neglect this valuable experience which has been accumulated by our users and assistants.